Customer Satisfaction Guaranteed!
Nowadays the internet allows us to buy almost anything from anywhere in the world. With that much choice it’s hard to know where to go or even, where to start! Many people now look to customer reviews to highlight which companies are the most reliable and sell the best quality products.
As a retailer customer satisfaction is paramount, nothing means more to us than seeing a happy customer! Sometimes words on a screen just aren’t enough to convince you of a company’s quality. At Houston’s we can assure you our products are authentic and made in Scotland. We use only the best quality and have the greatest wealth of knowledge to help guide you. We have helpful and friendly staff working in our family run business which has been flourishing now for over 100 years… but like I said, sometimes words on a screen aren’t enough. That is why we are including photos!
Our customers often send photos of themselves in their highland wear from Houston’s so we thought we would share these with you. If your considering buying or hiring highland wear from Houston’s we are certain you will have a positive experience with us! See the smile’s on our customers faces if you don’t believe us!
Above is Antonio Vezza in a Houston’s Own Modern Bute Heather Tartan. Antonio took part in the 2013 Hampden Kilt Walk! Hundreds of participants took part in the 26 mile trek from Hampden to Loch Lomond to raise money for a range of Scottish Children’s Charities! Antonio remembered only at the very last minute he had forgotten to hire a kilt for the event! Not to worry Houston’s were on hand to help with a last minute hire!
Isn’t this a great photo of our customer Steve Baird and his wife? They donned their highland wear for a cultural diversity day at the school they work at in Houston, Texas!
Our customer Albert Davy from Austria purchased kilt packs for himself and his sons from Houston’s and sent on photos taken on 25th December at a photographic studio in his village and on 31st December at the New Year’s Eve Ball in The Vienna Imperial Castle. Some guests there believed Albert to be the Scottish Ambassador as his outfit was worn to perfection! Albert said “We had so much fun an received a lot of honours when I said “I’m a semi-Scotsman” telling the story of my ancients in Dumbarton”.
So don’t take our word for it, take our customers, word for it! After ‘the customer is always right’, right?